Location: Harlow, England, United Kingdom (On-site)

Employment Type: Full-time, Permanent

We are seeking an experienced Laboratory Operations Manager to oversee the daily management of our laboratory facilities in the UK. This role encompasses operational excellence, regulatory compliance, health and safety management, client liaison, and team development. The successful candidate will ensure our laboratory operates efficiently, safely, and in full compliance with UK regulations.

Key Responsibilities

1. Operational Management

Resource Coordination

• Procurement & Inventory Management: Oversee the procurement of laboratory equipment, reagents, and consumables, ensuring seamless experimental workflows
• Cost Optimization: Implement cost effective purchasing strategies to reduce reagent costs and optimize inventory turnover rates
• Supply Chain Management: Maintain adequate stock levels whilst minimizing waste and ensuring continuity of operations

Space Planning & Facilities Management

• Laboratory Layout Optimization: Adjust laboratory configurations based on experimental requirements, ensuring optimal workflow efficiency
• Environmental Controls: Ensure ventilation, temperature, and humidity conditions meet required standards (e.g., Containment Level 2 biological safety laboratory requirements as per HSE guidelines)
• Infrastructure Compliance: Maintain facilities in accordance with UK health and safety regulations

Budget Control & Financial Planning

• Annual Budget Preparation: Develop and manage annual budgets (Capital Expenditure/Operational Expenditure)
• Resource Allocation: Allocate resources efficiently to prevent overspending
• Cost Efficiency Initiatives: Implement equipment-sharing programmes to reduce duplicate purchases and maximize resource utilization

2. Compliance & Safety Management

Regulatory Compliance

• UK Standards Adherence: Ensure laboratory operations comply with:

○ Health and Safety Executive (HSE) regulations

○ Control of Substances Hazardous to Health (COSHH) requirements

○ UK GDPR for data protection and privacy

○ Environmental Protection Act and relevant environmental regulations

• Chemical Management: Conduct regular inspections of chemical storage to ensure compliance with UK hazardous waste regulations
• Documentation Standards: Maintain rigorous documentation practices aligned with UK regulatory requirements

Risk Management & Emergency Preparedness

• Emergency Response Plans: Develop and maintain comprehensive emergency procedures for incidents including:

○ Chemical spills

○ Biological contamination

○ Equipment failures

○ Fire and evacuation protocols

• Safety Training: Organize regular health and safety training sessions for all laboratory personnel
• Incident Reduction: Implement preventative measures to minimize workplace accidents and near-misses

Audit Support & Quality Assurance

• Regulatory Audits: Support inspections and audits by clients, regulatory bodies, and certification organizations
• Documentation Management: Ensure all documentation is complete, accurate, and traceable, including:

○ Standard Operating Procedures (SOPs)

○ Equipment calibration records

○ Maintenance logs

○ Training records

• Continuous Improvement: Implement corrective and preventative actions based on audit findings

3. Collaboration & Client Engagement

Project Progress Monitoring

• Timeline Management: Monitor experimental task progress and communicate well with customer to deliver expectation
• Proactive Problem-Solving: Identify potential bottlenecks and implement solutions to maintain project momentum
• Reporting: Provide regular progress updates to stakeholders and senior management

Client Liaison & Communication

• Project Updates: Maintain regular communication with clients regarding project status and milestones
• Laboratory Tours: Coordinate and conduct client visits, explaining laboratory capabilities, methodologies, and technical processes
• Relationship Management: Build and maintain strong client relationships through professional and responsive communication

Cross-Functional Collaboration

• Interdepartmental Coordination: Liaise with Research & Development, Quality Control, Client Support, and other departments to ensure project alignment
• Information Sharing: Facilitate effective communication channels to synchronize project timelines and deliverables
• Team Integration: Foster a collaborative working environment across all functional areas

4. Personnel Training & Development

Skills Development & Onboarding

• Induction Program: Organize comprehensive onboarding for new employees, covering:

○ Laboratory equipment operation

○ Health and safety protocols

○ Standard Operating Procedures (SOPs)

○ Emergency procedures

○ UK regulatory requirements

• Continuous Professional Development: Provide ongoing training opportunities to enhance technical competencies and regulatory knowledge
• Competency Assessment: Conduct regular evaluations to ensure staff maintain required skill levels and certifications

Essential Requirements

1. Experience & Education:

• Education: A degree in Life Sciences, Chemistry, or a related field (or equivalent practical experience in a lab).
• Lab Background: Previous experience working in a laboratory environment with some responsibility for day-to-day operations.
• Safety Awareness: A good understanding of basic UK health and safety rules (such as COSHH).
• Financial Basics: Experience tracking expenses or ordering lab supplies and equipment.

2. Skills:

• Organization: Ability to manage daily tasks and keep the lab running smoothly.
• Communication: Clear verbal and written skills for talking with team members and suppliers.
• Teamwork: Ability to work well with others in a shared space.
• Reliability: A proactive approach to spotting and fixing basic equipment or supply issues.

3. Desirable Experience

• Experience supervising a small team or coordinating staff schedules.
• Basic knowledge of quality standards (like ISO or GLP).
• Familiarity with H&S risk assessments.
• Previous experience dealing with external vendors or contractors.

Working Benefits

• Competitive salary commensurate with experience
• Professional development opportunities